Billing and Your Subscription

By the end of this page, you will know where to manage payment for each site.

Find your billing page

1. Open your site's Site Billing page from the left panel.
2. You will see the site's plan and payment status.

Activate a site after the free trial

1. Click Activate site in the left panel.
2. Enter your payment details.
3. Confirm.

What needs a paid plan

During the free trial you can build and edit everything. A few features only work once the site is active and paid:

• Custom domains. Use your own address, like yourbusiness.com. See Connecting a Custom Domain.
• Redirects. Send visitors from an old address to a new one. See Redirects on the same page.

Some things are bought separately and don't depend on your site plan:

• Paid themes and paid section templates are one-time purchases from their creators. They are charged on top of your site subscription.
• Selling products goes through your own payment account. See below.

If a paid site is canceled or its payment lapses, these features stop working until you activate the site again.

Update your payment card

Open Site Billing and use the payment update option. If a payment fails, we try again for you. You will see a notice on your dashboard until it's fixed.

Cancel a site

1. Open Site Billing.
2. Choose to cancel or delete the site.
3. Confirm.

Think before you do this. A canceled site goes offline. A custom domain connected to it is let go. Deleting a site's address means that address can't be used again.

Selling things on your site

If you sell products, payments go to your own payment account, not ours. Manage those in Products and Orders in the left panel. They are separate from your site subscription.

Need help?

If something looks wrong with a charge, contact support.